This incident has been resolved. If you're continuing to experience issues with the Burner app, please reach out to our Support team at support@burnerapp.com.
Posted Jan 31, 2019 - 13:46 PST
Monitoring
Our carrier has seen the queued messages pass through to T-Mobile for delivery. They are still monitoring for continued messaging success.
Posted Jan 31, 2019 - 11:22 PST
Identified
Our carrier is having an issue with T-Mobile that is affecting Toll Free SMS Messages inbound to, and outbound from the T-Mobile network. TollFree messages are being queued and will be delivered once the issue with T-Mobile is resolved.
You might experience delay receiving SMS from or sending SMS to T-Mobile numbers, as well as receiving verification codes when logging into the Burner app.
Please reach out to our Support team at support@burnerapp.com if you're experiencing any issues!