Burner Status

All Systems Operational

About This Site

Welcome to Burner's status page. This is where you can check to make sure the app is functioning as normal. If anything changes, you'll see that reflected here.

If you're experiencing an issue that is not shown on this page, check out our Known Issues.

Calls Operational

SMS Operational

Burner Server Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

Canadian Sign Up Issues

Resolved - This incident has been resolved.
Jun 7, 09:54 PDT

Monitoring - A fix has been implemented and we're monitoring the results.
Jun 7, 08:40 PDT

Identified - We've identified an issue that is preventing Canadian customers from signing up and have implemented a fix. If you're a Canadian customer who is having issues signing up for Burner, please reach out to our Support team at support@burnerapp.com.
Jun 7, 08:32 PDT

Database Maintenance

Completed - The scheduled maintenance has been completed.
Jun 7, 00:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:30 PDT

Scheduled - We will be undergoing scheduled maintenance at this time. We are expecting that all Burner services will be running intermittently during this period, so please expect some service disruption that negatively affects or disables services. Please reach out to support@burnerapp.com if you have any issues during this time, and make sure to include your account number and a description of your issue. Thank you for your patience!
Jun 6, 10:44 PDT

Jun 6, 2019

Server Outage

Resolved - This incident has been resolved.
Jun 6, 15:35 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 15:09 PDT

Identified - The issue has been identified and a fix is being implemented. You might be experiencing significant slowness in the app at this time.
Jun 6, 14:55 PDT

Investigating - We've identified a server outage that is affecting all major components of the Burner app, and are investigating this issue.
Jun 6, 14:13 PDT

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.