Partial Outage

Incident Report for Burner

Resolved

The issue has now been resolved. If you experience any issues with the Burner app, please reach out to our Support team at support@burnerapp.com and be sure to include your account number.
Posted Oct 03, 2019 - 08:01 PDT

Monitoring

The issue has now been resolved. If you're continuing to experience issues with the Burner app, please reach out to our Support team at support@burnerapp.com and be sure to include your account number.
Posted Oct 03, 2019 - 07:20 PDT

Update

We are continuing to investigate this issue.
Posted Oct 03, 2019 - 07:16 PDT

Investigating

We are actively investigating an outage. Customers may experience issues requesting a verification code to log into the app and making or receiving calls. If you have any issues, please reach out to support@burnerapp.com and make sure to include your account number!
Posted Oct 03, 2019 - 07:12 PDT
This incident affected: Calls and Burner Server.