Service Outage

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Sep 18, 2018 - 21:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2018 - 17:31 PDT

Identified

We are continuing to work on a fix for this issue.
Posted Sep 18, 2018 - 17:30 PDT

Investigating

Another issue has been identified and a fix is being implemented.
Posted Sep 18, 2018 - 17:20 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 18, 2018 - 15:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2018 - 14:24 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 18, 2018 - 14:21 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 18, 2018 - 14:20 PDT
This incident affected: Calls, SMS, and Burner Server.