Errors Sending MMS

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 22:17 PDT

Monitoring

A fix has been implemented by our upstream provider and errors are no longer occurring. We'll continue to monitor the results of this fix.
Posted Jul 02, 2025 - 21:11 PDT

Investigating

We're seeing elevated errors while sending MMS for some of our users. We're working with our upstream provider to resolve the issue.
Posted Jul 02, 2025 - 18:15 PDT
This incident affected: MMS.