Partial SMS Outage

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Mar 16, 2022 - 12:39 PDT

Investigating

We are currently experiencing intermittent issues with sending and receiving SMS messages which may be impacting some of our customers. We are working with our upstream provider to resolve the issue. Please reach out to our support team at support@burnerapp.com if you have additional questions.
Posted Mar 16, 2022 - 11:36 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2022 - 11:02 PDT

Investigating

We are currently experiencing intermittent issues with sending and receiving SMS messages which may be impacting some of our customers. We are working with our upstream provider to resolve the issue. Please reach out to our support team at support@burnerapp.com if you have additional questions.
Posted Mar 16, 2022 - 10:36 PDT
This incident affected: SMS.