SMS Outage

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 20:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 18:35 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 07, 2021 - 14:45 PST

Update

We are continuing to investigate this issue.
Posted Dec 07, 2021 - 12:13 PST

Investigating

We are currently experiencing a problem with sending and receiving text messages which may be impacting some of our customers. We are working with our upstream provider to resolve the issue. Please reach out to our support team at support@burnerapp.com if you have additional questions.
Posted Dec 07, 2021 - 09:20 PST
This incident affected: SMS.