Outbound messaging outage

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 11:49 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2025 - 09:24 PST

Investigating

A significant portion of our outbound messages are not being sent, due to issues with our telephone service partner.
Inbound messages are not affected at this time.
Posted Dec 18, 2025 - 08:38 PST
This incident affected: SMS.