Errors Creating new Burners in some Area Codes

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Oct 29, 2024 - 15:18 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2024 - 12:00 PDT

Investigating

Our telephony partner is experience an outage which is resulting in errors when choosing an area code to create a burner, or creating the burners after choosing a phone number. We're working with our partner to resolve this issue.

Not all area codes are affected, so if you encounter this issue try searching for numbers in a different area code.
Posted Oct 28, 2024 - 10:00 PDT
This incident affected: Burner Server.