Delays receiving Verify Codes

Incident Report for Burner

Resolved

This incident has been resolved.
Posted Sep 28, 2022 - 14:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2022 - 13:37 PDT

Update

We are continuing to investigate this issue.
Posted Sep 28, 2022 - 10:30 PDT

Investigating

We are currently seeing a small delay with verification messages sent to AT&T and T-Mobile. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at support@burnerapp.com if you're unable to request a code!
Posted Sep 28, 2022 - 10:30 PDT
This incident affected: Verify Codes.